Last updated: October 2025

At Royal Cosmetics, we prioritise the safety and confidentiality of your personal and payment information. All transactions made through https://royalcosmetics.ae/ are processed securely in accordance with international standards for online payment protection and UAE e-commerce regulations.

This Payment & Security Policy explains how we process, protect, and handle payments for orders placed through our Website.

1. ACCEPTED PAYMENT METHODS

We currently accept the following payment methods for online purchases:

  • Credit Cards – Visa, MasterCard, American Express;
  • Debit Cards – major UAE and international cards;
  • Apple Pay (available via Stripe when supported by your device/browser).

All payments are processed in AED (United Arab Emirates Dirhams).

2. PAYMENT PROCESSING

All payments are handled through Stripe, one of the world’s leading and most secure online payment gateways.
When you make a payment on our Website:

  1. Your payment data is transmitted directly to Stripe over a secure, encrypted connection (SSL/TLS).
  2. No credit card details are stored on our servers — Stripe processes the transaction on our behalf.
  3. Once your payment is successfully authorised, you will receive an order confirmation email from Royal Cosmetics.

Stripe is fully compliant with the Payment Card Industry Data Security Standard (PCI DSS Level 1), which represents the highest standard of security for processing card payments.

3. PAYMENT SECURITY MEASURES

We employ multiple layers of protection to ensure that your transactions remain safe and confidential:

A. SSL Encryption

All data exchanged between your browser and our Website is encrypted using Secure Socket Layer (SSL) technology.
You can verify this by the padlock symbol in your browser’s address bar.

B. PCI DSS Compliance

Our payment partner, Stripe, meets all PCI DSS requirements for secure storage, processing, and transmission of payment information.

C. 3D Secure Authentication

For supported cards, 3D Secure (Verified by Visa / MasterCard SecureCode) may be used to verify your identity with your bank before payment authorisation.

D. Fraud Prevention & Monitoring

All transactions are automatically screened by Stripe’s advanced fraud detection systems.
Suspicious or unauthorised transactions are flagged and may require additional verification or be declined for your protection.

4. INTERNATIONAL TRANSACTIONS

International customers paying in currencies other than AED may be subject to:

  • Exchange rate differences are set by their issuing bank;
  • International transaction or conversion fees;
  • Delays in settlement depend on local banking systems.

We have no control over such fees or rates.
All charges appear in AED on your Royal Cosmetics invoice and payment receipt.

5. PAYMENT CONFIRMATION

Once payment has been successfully processed:

  • You will receive an order confirmation email containing your order details and invoice number.
  • You can also view your payment and order status anytime in your personal cabinet on the Website.

If you do not receive confirmation within 24 hours, please contact our support team at support@royalcosmetics.ae

6. FAILED OR DECLINED PAYMENTS

If a payment fails or is declined:

  • Please verify that your card details, billing address, and available balance are correct.
  • Try a different card or contact your bank to authorize the transaction.
  • If the issue persists, contact our support team — we can assist in generating a new secure payment link via Stripe.

7. SECURITY OF YOUR ACCOUNT

To further protect your information:

  • Never share your Royal Cosmetics account password or payment credentials with others.
  • Always log out after completing your purchase, especially on shared devices.
  • We will never ask for your full card details or password via email, phone, or social media.

If you receive any suspicious messages claiming to be from Royal Cosmetics, please report them to us immediately.

8. REFUNDS & REVERSALS

Refunds are processed through Stripe using the same payment method originally used at checkout, in accordance with our Return, Refund & Exchange Policy.
Depending on your bank, refund amounts may take 7–14 business days to appear in your account.

9. FRAUDULENT ORDERS & VERIFICATION

To protect against fraud, we reserve the right to:

  • Request identity verification or proof of ownership for high-value or suspicious transactions;
  • Delay or cancel an order if fraudulent activity is suspected;
  • Report confirmed fraud to the relevant authorities.

All verification data will be handled confidentially in line with our Privacy Policy.

All rights reserved © 2025 NIPPONIKA TRADING LLC, Dubai, United Arab Emirates.
Royal Cosmetics is a registered property of NIPPONIKA TRADING LLC..